Bubbles Online Services Ltd / Jisp understands that your privacy is important to you and that you care about how your personal data is used and shared online.
We respect and value the privacy of everyone who visits our websites and apps: YouDeliver, business.jisp.com. Jisp.com, scanandwin.uk, scan-win.com, scanwin.co.uk and retailer.jisp.com (“Our Sites”).
This privacy policy outlines how we collect, use, store, and protect your personal data and informs you of your rights. By using Our Sites, you agree to the practices outlined in this Privacy Policy.
If you do not agree with this Privacy Policy, please stop using Our Sites immediately.
Our Sites are operated by Bubbles Online Services Ltd / Jisp, a company registered in England (Company No. 08059522, VAT No. 436120919). Our compliance team can be reached at:
Email: privacy@jisp.com
Postal Address: The Post House, 15B High Street, Alton, GU34 1AW
Regulator: We are regulated by the Information Commissioner’s Office (ICO)
This Privacy Policy applies to the collection, use, and sharing of your personal data when you use Our Sites and services. It covers:
• The types of data we collect
• How we use your data
• How we store and protect your data
• Your rights regarding your data
• Third-party data sharing
1. Right to be informed: You have the right to be informed about the collection and use of your personal data.
2. Right of access: You can request a copy of the personal data we hold about you.
3. Right to rectification: You can request that any inaccurate or incomplete personal data be corrected.
4. Right to erasure: You can ask us to delete your personal data under certain circumstances (e.g., when data is no longer necessary for the purposes for which it was collected).
5. Right to restrict processing: You can limit the way we use your personal data.
6. Right to data portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
7. Right to object: You can object to the use of your personal data for certain purposes.
8. Rights related to automated decision-making and profiling: You have the right to be informed about and challenge decisions made based solely on automated processing.
To exercise any of these rights, please contact us at privacy@jisp.com.
We may collect personal and non-personal data from when you use Our Sites, including:
Personal Information: Name, email address, date of birth, gender, company name, job title, contact information (phone number, email address), demographic information (postcode, location, preferences), and financial information (credit/debit card details).
Technical Information: IP address, browser type, operating system, and other usage information.
Location Data: Specifically, for the YouDeliver app, we collect location data to enable real-time tracking of deliveries. This data is shared only during the delivery process and is deleted afterward.
We use your personal data for the following purposes:
• To provide and manage your access to Our Sites and services.
• To personalise and tailor your experience on Our Sites.
• To process orders, send prizes, or fulfill requests made through Our Sites.
• To respond to inquiries and customer support requests. For marketing purposes, provided you have given us consent (e.g., subscribing to newsletters).
• To improve Our Sites and services through analytics and user feedback.
• To comply with legal obligations.
We do not send unsolicited marketing or spam. You can opt-out of marketing communications at any time by contacting us at marketing@jisp.com or by using the unsubscribe link in our emails.
Your personal data may be stored outside of the European Economic Area (EEA). By using Our Sites, you consent to this international transfer. We ensure that all data is treated securely and in compliance with GDPR through Data Processing Agreements with third-party providers.
We may share your personal data with third-party service providers for the following purposes:
• Payment processing,
• Delivery services
• Marketing (with your consent)
• Analytics (e.g., Google Analytics, Facebook Pixel)
These third-party providers are contractually obligated to handle your data securely and in accordance with GDPR. In some cases, we may be required to share your data with authorities (e.g., law enforcement or regulatory bodies) in compliance with legal obligations.
We do not sell or rent your personal data to third parties.
You have control over your personal data and can:
• Update or correct your personal details through your account settings on Our Sites.
• Opt-out of receiving marketing communications by unsubscribing.
• Request deletion of your personal data by contacting us at privacy@jisp.com.
We use cookies to improve your experience on Our Sites. Cookies are small data files stored on your device. We use them for:
• Authentication and keeping you logged in.
• Analytics and usage statistics.
• Targeted advertising.
You can control cookie settings through your browser or our cookie management tools. For more details, please refer to our Cookie Policy.
Jisp is available for users aged 17 and above. We do not knowingly collect personal data from children under the age of 13. If you believe we have collected personal data from a child under 13, please contact us immediately, and we will take steps to delete it.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and your continued use of Our Sites constitutes acceptance of the new terms.
